WordPress Themes Support
Please Read Before Open A Ticket!
Please make sure to read the theme’s documentation, which came bundled with your download. It is often very likely that you will find an answer to your question there.
Support does NOT include theme customization, installation or administration of WordPress itself, requests that require custom coding, or support for any third party software and plugins.
Support deals with helping everybody go through the installation and the configuration process of the theme, as well as issues related to the theme’s default features, and bug fixes.
Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.
Also, time zone can be different, our time is GMT+2 Europe.